• Q1: Why should i have a Website and what would be the return on investment for me?
• Q2: I am just starting a business. Will i find these courses useful?
• Q3: I am looking to grow my business, how would investing in e-commerce help me?
• Q4: How do i know which course is best for me?
• Q5: I would love to attend a course but I’m the only employee of my business and can’t afford to close the business for the day. How can I take part in the training?
• Q6: I have heard that my Website can be used as a place to help my employees do their jobs, is this true?
• Q7: I already have a good Website that is 3 years old, why would I need to attend your course?
• Q8: Why would I need to set up e-commerce when my manual processes are running efficiently?
• Q9: How can customers find me on the Web?
• Q10: My customers prefer to see me face-to-face, so what’s the benefit of going online?
• Q11: I am constantly hearing stories about hackers stealing confidential data, surely having online payments is asking for trouble?
• Q12: I live in a rural area and am not close to a course. How can I make sure I don’t miss out?
• Q13: So I’ve attended a course. Now what?

There are many reasons that you should have a Website. A few include:

• To raise your brand profile
• To facilitate your offline sales
• To gain a worldwide market base
• To automate processes without the need for staff or other fixed costs
• Create an instant new revenue stream
• Extend your virtual trading hours
• Create sales leads and opportunities
• Generate online sales
• Export opportunities
• Reduce printing costs

Not only will your online business increase your profile and your sales, some of the processes, like taking payments and inputting client data, can become more efficient.

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Q2: I am just starting a business. Will I find these courses useful?

CleverLink Connect 700 in 70 is an innovative training program designed to support the growing online needs of small and home based businesses.
As a small business owner, whatever your technical ability (and even if you have none!), by participating in the training you will complete the course energized, motivated and confident to embrace the world of e-business and take the next step to develop your own websites.

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Q3: I am looking to grow my business, how would investing in e-commerce help me?

There are many reasons that you should invest in e-commerce. A few include:

• To REDUCE COSTS of marketing, communication, administration and training
• INCREASE your customer base
• To facilitate your offline SALES and create ONLINE SALES
• To gain a WORLDWIDE market base
• Enable your business to become part of a regional, national or GLOBAL NETWORK
• To automate processes without the need for staff and or other fixed costs
• EXTEND your trading hours
• EXPORT opportunities
• Identify COMPETITORS

Not only will your online business increase your profile and your sales, some of the processes like taking payments and inputting client data can become more efficient.

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Q4: How do I know which course is best for me?

CleverLink Connect 700 in 70 has identified that most attendees have particular small business online needs. See our category list below to see which Zone you best belong to and then we can identify which Modules and Courses would be most beneficial for you to attend.

Course and Zone List

Which Zone am i in?

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Q5: I would love to attend a course but I’m the only employee of my business and can’t afford to close the business for the day. How can I take part in the training?

To minimize disruption to your usual business operations, CleverLink Connect 700 in 70 offers a variety of different courses running at different times of the day, to suit you.

Most training sessions run between 2 to 4 hours. Some are face-to-face course sessions, whilst online training is available in the form of webinars (online seminars) and self help training which can be done in your own time.

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Q6: I have heard that my Website can be used as a place to help my employees do their jobs, is this true?

While most businesses view the Internet as an opportunity to expand their sales through traditional e-commerce, more and more business owners are becoming aware of the opportunities to increase efficiency and reduce expenses by using certain tools incorporated into your Website. Placing business processes, especially those done daily, on the Internet is possible for all types of business.

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Q7: I already have a good Website that is 3 years old, why would I need to attend your course?

Technology and the opportunities available through e-commerce continue to improve over time and perhaps the technology supporting your site is not as effective as newer Websites.

By attending the course you will learn tools to help you MAXIMIZE the effectiveness your existing site.

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Q8: Why would I need to set up e-commerce when my manual processes are running efficiently?

As a small business owner you will be looking for OPPORTUNITIES for your business as well as ways to keep your business running efficiently and keeping your costs low.
Enabling e-commerce and automating your business operations, means your business can trade 24 hours a day, everyday, as well as IMPROVING your administrative and financial processes, by REDUCING COSTS and becoming SIMPLER.

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Q9: How can customers find me on the Web?

By having a Website and a platform for your business on the Internet, customers can access your business 24 hours a day from anywhere in the world. With this brings extra competition and the course will cover subjects that can help you MAXIMISE YOUR WEBSITE IMPACT and help your Website stand out from your competition.

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Q10: My customers prefer to see me face-to-face, so what’s the benefit of going online?

Although some customers like to do business face-to-face, there are many more that are happy to purchase goods and services online, regardless of their location or the business location. By being online you have the opportunity to put your business in front of potential customers who would otherwise not know about you.

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Q11: I am constantly hearing stories about hackers stealing confidential data, surely having online payments is asking for trouble?

Although risks are involved in any form of trading, the course covers subjects such as ‘How to set up SECURE payment systems’ that can help you PROTECT your business from possible theft.
By setting up secure payment systems your business will be outweighing any possible risk, by creating another method to receive INCOME. This income can be received 24 hours a day and this will create an AUTOMATED system that will REDUCE COSTS for your business.

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Q12: I live in a rural area and am not close to a course. How can I make sure I don’t miss out?

Courses are running across Eastern NSW and ACT, to reach as many small businesses as possible. Face-to-face seminars and workshops are being held in:

CleverLink Connect 700 in 70 is one of the providers offering training in Eastern NSW and ACT. If you live outside of these areas and are still keen to attend, we can put you in contact with Small Business Online service providers across Australia. Just register your details here and we can find the nearest courses for you. Registration page

If you are still unable to attend, a number of online webinars (online seminars) and self help training will be available to you online.

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Q13: So I’ve attended a course. Now what?

Once the courses have been completed CleverLink Connect will continue to provide support to attendees.

CleverLink Connect 700 in 70 can help you progress to the next steps by: -

• Helping you build your Website
• Receive post course support,and provide FOLLOW ON communication between the attendee and CleverLink Connect
• A series of SOCIAL NETWORKING events in each region, bringing together attendees, trainers and other key contacts, as another platform to further promote your business.
• Put you in contact with other service providers who can help your business.